March 14th, 2010 — advertisment, customer base, customer feedback, customer trust, search engine
One of the best reasons to give corporate blogging a try is that it has the potential to really help you grow your business. If you are just establishing your online identity or if you are trying to actively increase your customer base and your sales, a corporate blog can make a big difference. There are many different ways that this type of communication can result in more sales and a larger customer base.
First, you’ll be adding content on a regular basis that covers a wide variety of topics. This means that there will be more content for search engines to index and more keywords used to ensure that you land in the top spot. This makes it much easier for new readers to discover not only your blog but your company as well. By taking the time to really work on a blog and publish it regularly, you can dramatically increase the number of visitors that your site sees every day.
Next, a corporate blog adds a level of humanity to any site. Many consumers perceive corporations as cold entities with little concern for the common man. By putting a name and a face to your company you’re creating a relationship and showing that there is a heart behind that business exterior. This is very effective at building up customer trust and is useful when you are trying to project a certain image for your company.
A corporate blog can also be used to connect with readers and get their feedback. While allowing comments on a blog can be scary, they are a great way for your customers to get their thoughts across. You’ll have a bird’s eye view of what your customers really want and this is a lot easier that relying on a focus group for the same thing. If you are concerned about allowing comments on your blog, you can always set them to moderation to avoid having any controversy erupt.
Lastly, a corporate blog helps you announce new products and specials – if you do it in the right way. Try to steer clear of blatant advertising and find ways to incorporate your announcements with current events. This helps you gain some powerful advertising that doesn’t cost a dime.
When you’re ready to start your own corporate blog it is important to make sure that you know how to handle it. It is much easier to hire a professional that knows how to run a corporate blog and keep it going in the right direction. You can actually end up saving money with this approach and you won’t have to worry about diverting company resources away from your other projects.
Corporate blogs can be powerful and effective but they do need to be managed properly. By working with a professional, you can ensure that your company will avoid common blogging pitfalls and you will be able to achieve the results discussed above as well as many other benefits.
Photo Credits: 1
Originally posted 2008-06-23 05:34:25. Republished by Blog Post Promoter
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March 13th, 2010 — audience, content, engaging ideas, planning, public relations, publicity
Although corporate blogging can be a powerful tool, there is a time when it can get pretty dicey. Without proper management, a blog can be a disaster that can end up ruining your corporate image. Let’s take a look at three examples of the good, bad and ugly in the world of corporate blogging.
The Good
A good corporate blog finds the balance between being personable and professional. This is a juggling act, but when it’s done right, the result is a successful blog that builds a solid relationship with the public. The best example of a good corporate blog is Sun Microsystems. They’ve allowed their employees as well as management to post blogs on anything under the sun and the result has been terrific in the blogging community. Readers feel connected with the company and they can now put faces with a big corporation. This company has long been a leader in the corporate blogging world and they are a very good example to emulate.
The Bad
Walmart is a terrific example of corporate blogging gone bad. They set up a blog that was supposed to be written by a couple that was traveling the US in an RV and staying at Walmarts. The only thing that was not mentioned was that Walmart was sponsoring this as a corporate blog – not as a personal endeavor as the creators originally claimed. The blogosphere soon found out and the result was scorn. This did not do Walmart’s image any favors and they quickly retired the blog in question and have not made any new overtures.
A lot can be learned from this debacle. Never try to masquerade a corporate blog as anything but a corporate blog. It will backfire.
The Ugly
Earthlink’s blog is perhaps the most notorious. The company already has customer service issues and a lot of ill will already. When they debuted the blog, they were opening themselves up to a whole new host of problems. First, they didn’t allow comments, then they did, then they didn’t and the cycle continued. The posts ended up addressing constant controversy instead of addressing any key issues for the company. They simply could not surmount these obstacles and the blog was eventually cancelled.
For this lesson – make a decision and stick to it. Otherwise you look wishy washy. If you have trouble with customer service, a blog may not be the best idea. Don’t open your company up to problems right off the bat if you are concerned that the blog will turn into a public bashing forum for your company. This was a bad decision on the part of Earthlink and one that they undoubtedly regretted. Instead of fixing their image, they ended up reinforcing bad publicity.
The best way to ensure that your corporate blog joins the ranks of The Good in blogging is to work with a management company that can help you navigate the treacherous waters of blogging. With their help, you can avoid falling into The Bad or The Ugly categories.
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Originally posted 2008-08-08 05:16:46. Republished by Blog Post Promoter
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January 2nd, 2010 — audience, comments, goals, public relations
One of the main problems facing corporate bloggers is that their posts can be taken the wrong way, or controversy can get stirred up. Since one blog post has the potential to make or break your company, it is very important to make sure that you are managing your blog property. A good blog will benefit your company; a bad blog could destroy it. Let’s go over some things that you need to know before you start blogging.
1. Controversy can be good and it can be terrible –
While controversy can stir up a lot of excitement and can result in extra page views, it needs to be the right kind of controversy. Bad controversy feels like a never ending trial that brings you down and could bring down your company. Never get involved in blog or flame wars, as this will only feed controversy. Never make the mistake of engaging a reader in an inflammatory exchange – even by email. It will backfire.
2. Comments can make or break you.
If you are going to allow comments, you are treading some dangerous waters unless they are managed properly. While companies that don’t allow comments are usually accused of being too closed up, those that allow comments freely on their blogs usually end up regretting it. One answer is to allow comments on your blog but require that each one be approved before it is posted live. This is usually the best answer for most blogs. There may still be some grumbling from those that don’t get their comments approved, but it is manageable.
3. Never use your blog to air company problems.
You may be frustrated with the direction your board is taking or you may be fed up with clients. Your blog is not the place to talk about this. Likewise, if there is more than one company blog, they all need to present a united front for the company. Bloggers should never disparage the company they work for in print. Many have lost their jobs for doing just that and the harm they caused their companies is palpable.
4. Always be professional.
There is a big difference between writing fun posts that are professional and getting down and dirty in the mud. Your posts should always reflect your company and should never be overly personal or inflammatory. You want to present an image of professionalism and that is never done with posts that cause controversy or that are immature. Hold your tongue, or in this case, your keys and leave the nasty comments off the blog.
These are just a few things that you need to be aware of before you start blogging. A blog management company can help you with knowing what to say and what not to say. This is a very good service for companies that are completely new to corporate blogging and want to avoid a potential disaster or setting a bad example for their company.
Photo Credit: Kristi M Evans
Originally posted 2008-07-24 05:53:01. Republished by Blog Post Promoter
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December 26th, 2009 — RSS Feed, content, public relations, social bookmarking sites, web traffic
If you have never blogged before and are interested in starting a corporate blog, there are a few issues and concerns that you need to be aware of before you ever get started. These can be treacherous waters at times and if you are not prepared, it is all too easy to get in over your head. Blogging can be a great way to increase consumer confidence and build a strong brand, but you will need to be able to spot and avoid some common pitfalls along the wall.
First up, you need to make sure that your blog is taking advantage of all the latest technological advances. This means having a blog that has an RSS feed and utilizing buttons that will allow your readers to share the articles on social bookmarking sites. These are two very simple things but many bloggers omit them. An RSS feed is essential since most blog readers rely on their newsreader software to find out when new articles are posted. This is done with RSS feeds. If you don’t have one, your readers may never make it back to your site to see if you have new content posted.
Social bookmarking buttons are incredibly useful and can help new readers discover you. There are plugins available for most blogging applications that allow you to easily add these buttons to your site. Once they are there, visitors can simply click that button to share your blog with others. This can really increase your page views, especially when you have a popular post.
Next, you need to be aware that blogging is a very public forum and you will be opening yourself up to criticism, and some of it may be ugly. You need to go over some responses now so that you can keep a cool head when it matters. If your company has some known issues with customer support or other problems, you need to have responses all ready to go that will address this.
Comments sections can be deadly for a company that has this kind of problem. You can avoid a lot of controversy by simply not allowing any comments. However, this can backfire if readers feel that you are hiding something and do not want to allow them the freedom to discuss your posts. It’s a double edged sword and you’ll need to find the right balance for your unique needs.
Lastly, running a successful corporate blog can take a lot of time. If you are trying to do it yourself, or if you have an employee handling it for you, this will be taking you away from your other work. You may want to consider hiring a blog management service so that you can focus on your actual work and leave the blog to them. This is a great solution for first time bloggers that aren’t really sure what they need to be doing with their blog and how to handle everything that comes with it.
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Originally posted 2008-07-31 05:36:21. Republished by Blog Post Promoter
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December 22nd, 2009 — customer base, customer feedback, customer trust, public relations
One of the biggest issues in the corporate blogging world is whether or not you should allow readers to comment on your blog posts. There are two main schools of thought to the issue, basically yes and no. However, we believe that it is important to allow your readers to interact with you, and comments are one of the best ways to do this. You just need to make sure that you are handling the issue correctly for the best results.
First, you should make your decision about comments at the beginning of your blog and then stick with them. Don’t flip flop, allowing comments and then changing your mind. It will give a bad impression of your company and make it seem as though you are trying to hide something from the public. That’s not the image you want to project.
Next, you should think about allowing some not so flattering comments on your blog. No one likes controversy, but the fact of the matter remains that it can increase your page views. Don’t be afraid to allow some bad comments on your blog, just as long as you can answer the issue calmly and appropriately. Obviously, if a comment is just vitriolic and damaging, you should not approve it, but sometimes, bad comments and your response can lead to greater reader loyalty and they will want to back you up.
We’ve mentioned approving comments because we believe the best of both worlds in blogging is to allow comments, but on a moderated basis. This means that all of the comments will go into a queue where you can read and approve them. This is much safer and helps cut down on comment spam as well as people who are just looking to start trouble. It takes a little bit longer, but you will be able to have a lot more peace of mind.
Next, you’ll want to set some ground rules for your comments and make sure that you enforce them fairly. For example, you can state that no profanity or hate speech is allowed, and that some posts may not be approved based on their overall content. If people know this going in, you can cut down on the amount of people that are screaming censorship.
You’ll never be able to please all of the people all of the time, but allowing comments on your blog can be very good for your company. In fact, sometimes the blog comments can be more interesting than the blog itself in some cases. You’ll also be able to increase your page views as your readers keep coming back throughout the day to follow the comment thread.
Used wisely, comments are very powerful and can be beneficial to your business. You may want to hire a blog management company to help you with this process so that you can free up your time to actually work for your company instead of having to babysit your blog.
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Originally posted 2008-06-18 05:08:36. Republished by Blog Post Promoter
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December 19th, 2009 — advertisment, money, reputation, social bookmarking sites, web traffic
If you are not familiar with the site called StumbleUpon, it is a service that allows users to discover new sites. With the use of a toolbar (spyware free), users of StumbleUpon can find new sites that are related to their interests, or they can choose a random option. Millions of people are using StumbleUpon and it has caught the eye of many corporate bloggers as being a great new way to pick up readers.
This is a veritable minefield however in the blogging community. Many people swear by the service, others can’t stand it. While there are some flaw that are inherent with StumbleUpon, there are a few cases where it can actually be useful for your corporate blog. Let’s take a hard look at the pros and cons of StumbleUpon and whether or not it can help you.
First off, although advertising on StumbleUpon is incredibly cheap, and very targeted, few have found it to be effective. Basically, when you purchase a StumbleUpon ad, your blog will be automatically loaded for viewers that are interested in your niche. It sounds ideal, but this rarely works. In our testing we found that we did get the number of visitors promised, but none stayed for more than a few seconds.
Paying for targeted visitors that barely see your site is just not a good investment. There is a lot of controversy over StumbleUpon’s ads, and although they are economical, we have not found that they are effective for the majority of corporate blogs. If you are running a very special contest or offer you may have better results, but you really cannot rely on these ads to help build up a solid readership.
So, what about their organic services? These are the visitors that just happen upon your site and you don’t have to pay for them. This is a little hit or miss and again, it is really only effective for contests, special deals and controversial content that grabs a visitor immediately. While it is still important to get listed as a StumbleUpon site, you should not expect hordes of people to descend on your site as a result.
Overall, StumbleUpon is a great premise that should work, but it just doesn’t seem to for most corporate blogs. The review feature is also worrisome for many corporate blog owners. Get a bad review and that will stay up, in connection with your site, for any StumbleUpon user that happens to visit your site. If the reviews are good, this is great. If they are not, it is a whole other story.
While using StumbleUpon has some benefits, it is certainly not the most reliable means of attracting new readers to your corporate blog. With the right niche and targeting this can change, but for the average corporate blog owner, it is just not worth the trouble. This may change as StumbleUpon grows and evolves, but for now, your efforts are probably best spent elsewhere.
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Originally posted 2008-10-02 05:50:15. Republished by Blog Post Promoter
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December 6th, 2009 — audience, blog design, post design, writing style
Why do some blog instantly become hits, while others languish without a reader to be found? Although the subject matter can play a big role in popularity, a lack of readership can be attributed to a lack of style in the blog. Since there is so much competition out there, you’ve got to work on creating a special hook that will keep your reader’s interested. This is the key to developing a corporate blog that will get noticed. Here are some tips on how to pick the right style hook for your blog.
1. The Funny Hook –
If you are a naturally humorous person, don’t be afraid to let your sense of humor shine through your posts. Granted, this is not the place to share off color jokes, but if you have a talent for wry, dry or witty writing, your blog can be a great outlet. If you can make people laugh while they are reading a corporate blog, that is a big accomplishment. Readers remember funny blogs right off the bat and they’ll want to return often to make sure they get their daily dose of funny. However, if you do not have a flare for comedy, this is not the best hook to use. The key is knowing whether or not you have the talent for being truly humorous. If not, there are plenty of other hooks that you can use.
2. The Newsy Hook –
This is the perfect hook for those that may have a drier writing style or for those that don’t feel comfortable cracking jokes all the time. If you have the time to spend monitoring news and breaking it on your corporate blog, you can develop a very devoted readership. It’s best to stick with news that is related to your corporate sector, but there may be times when you can push the envelope a little bit. Many blogs have taken off after they covered one item that was very popular. The readers will stick around if they like your style and the information you cover.
3. The Controversial Hook –
This hook should be used with care and only by those that are masters of PR and capable of handling controversy. The blogs that use this hook are probably the most popular, but there is a fine line to walk here. If you are worried about your company getting dragged through the mud, or if you have a board that you have to please, it’s best not to use this hook.
These are just a few examples of hooks that you can use to start creating that relationship with your readers. If none of them fit, then just let your personality shine through your posts. Being friendly and open can be a hook on its own and may actually create better results than all three of the above hooks combined. The secret is finding what works for you and your readers. Once you’ve got that down, the sky is the limit.
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Originally posted 2008-09-03 05:20:38. Republished by Blog Post Promoter
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October 28th, 2009 — links, web traffic
When corporate blog owners first get started, there is a lot of pressure to focus on promoting the whole blog. While this does work, there is an easier way to get attention and increase your chances of success. By breaking down your blog promotion into actual posts, you can see better results in most cases. Let’s take a look at how this works.
First, you’ll need to find or write a post that you are really proud of. This should be a post that is absolutely stellar, makes a point or even one that could cause a little controversy. Read through all of your posts until you find that perfect one. Don’t worry if it is a little old, that doesn’t matter. If it is literally ancient, write a new post referencing it and work that old post into a new one.
Ok, so once you have found the perfect post, the chosen one, it is time to start promoting the heck out of it. You won’t be focusing on your entire corporate blog here, just that one post. Start submitting it to social bookmarking sites. Write a press release that references the post and put it on free PR sites. Find ways to make that little post stand out and get noticed.
The immediate benefit, especially if the content is evergreen, currently a hot topic, or controversial is that you’re going to see a lot of traffic to that one post. You should be linking to that actual post and not your main blog page if you want this to work. So, you’ve got people coming in to see that post, how to do you take advantage of this situation.
Before you even start, you will need to add links in that perfect post that reference other posts on your corporate blog that are somehow related. You should also be using a plugin that will display related posts at the bottom of the one that you are promoting. This will encourage readers to explore your site further.
Let’s take a look at a step by step process:
- Find the post you want to promote
- Make sure that you add links to your other content inside this post
- Make sure that you have a related posts link at the bottom of the post
- Submit the actual post page to social bookmarking sites
By following these steps, you will be able to successfully promote that solitary post and have it work for you. This is ideal for corporate blogs that may be a little on the staid or boring side. If you are focusing on serious industry news, you may not have the opportunity to write a lot of posts that will get a reader’s attention. Instead of trying to create every post that way, work on just doing one really great post and use this as leverage to attract new readers.
Once you have this technique down, you’ll be able to find other posts to promote to get the same benefits.
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Originally posted 2008-09-30 05:43:03. Republished by Blog Post Promoter
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August 9th, 2009 — audience, brand awareness, product awareness, public relations, publicity, web traffic
If you are looking to build up your company’s brand, one of the easiest ways to achieve this is through corporate blogging. There are numerous success stories out there about how a blog helped create a huge fan base for a company and helped them increase their sales and brand recognition. Let’s take apart these success stories to see how this technique can be used to help you build a strong brand that will be noticed and remembered.
1. The human approach.
Consumers have stronger reactions to brands when they feel an emotional attachment. For example, how many consumers automatically see the Hallmark logo and get sentimental. In addition, they also think of quality, since this is Hallmark’s signature. If you want to get the same results, adding that human touch will help build up an emotional attachment with your readers. By doing this, you’ll be creating a memorable brand with a human face and heart behind it. This is the key to building a strong brand.
2. More discoverability.
You can have the strongest branding concepts in the world, but if you’re not getting new visitors to your site, chances are you are shouting into the wind. If you want to stand out and get noticed, adding a corporate blog to your site increases your overall discoverability. The more posts you make, the better your chances are of getting noticed by search engines and as a result, getting noticed by the public.
3. Good controversy.
Not all controversy is bad, especially when you are standing up for a cause that the public can get behind. You can use your blog as a platform for creating good controversy and getting noticed. Your readers will be able to get behind your cause and you’ll notice that they will begin pulling for you. Your name will be associated with the “good fight” and your brand will become much stronger.
As a caveat, corporate blogs should always avoid bad controversy. This is the type of issue that can quickly spiral out of control online. The online community is tight knit and word travels quickly. Improper management of a blog can lead to bad controversy, especially if the poster is not experienced in handling hot button issues or steering comments into the right direction.
4. More visitors equals more chances to make your mark.
The main goal of building up a brand is to increase the amount of new customers and help them remember you. By having a blog that is published on a regular basis, you’re getting thousands of chances every day for building your brand and making a statement.
One of the best ways to ensure that you will get your branding goals accomplished is to hire a professional blog management company. They will be able to assist you in avoiding common pitfalls and using the blog to your company’s best advantage. These services are incredibly valuable, especially if you are not well versed in blogging.
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Originally posted 2008-07-25 05:02:27. Republished by Blog Post Promoter
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July 13th, 2009 — comments, engaging ideas, statistics, web traffic, writing style
If you’ve decided that you are going to allow readers to comment on your blog, there are a lot of benefits that you can reap. In addition to increased page views, comments allow you to build up a strong relationship with your readers. They can be very beneficial, but it may take a little while before you start seeing comments. Although writing engaging material is the best way to encourage reader participation, there are a few other tips that can be very useful.
1. Ask your readers a question.
This is one of the easiest ways to encourage more comments on your blog. Ask your readers a question that is pertinent to your post and ask them to leave their responses in the comment section. This can be a double edged sword, but when properly managed, you can do quite well. Just remember, if you don’t want to hear the answers, don’t ask the question. Go for questions that are not vitriolic to avoid excess controversy that could harm your company.
2. Run a contest.
This is probably the most blatant method, but it does work. Try running a contest for something that you sell, or a really great gift that will get a lot of attention. You’ll want to extend the contest for at least a week for the best results. Let your readers know that you’ll be picking a winner from among those that leave comments on your blog. The key is finding a gift that people will really want, since that will increase the likelihood of getting better comments and more participation.
3. Leave your own comments.
If you get a comment on your blog, it’s very important to respond to that person in the comments section. You can start a whole dialogue there and your visitors will go away with a brand new impression of you. By taking the time to answer a question or thank someone for their opinion, you are letting them know that you care about your readers. This helps them develop a stronger relationship with you and it will benefit your business in many different ways. Take the time to get personal and you’ll definitely see an increase in readership.
4. Make commenting easy for your readers.
Most of today’s blogging platforms have made it relatively easy for people to leave comments, but there are still some issues that may keep your readers from using the system. You need to make sure that it is incredibly easy to leave a comment. While asking users to register before they are allowed to leave comments can be helpful, it generally makes it more difficult and time consuming. It’s best to do away with this step. Your readers will be more likely to leave comments since they won’t feel as though they are giving you too much personal information. Today’s internet users are savvy and they care about the information they share, and if you don’t require this step, they will feel much more comfortable leaving a comment.
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Originally posted 2008-09-10 05:22:03. Republished by Blog Post Promoter
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