Getting Smart About Corporate Blogging - Part Three

Think before you hit the publish button.The first two part of this series discussed a semi-recent post made by Matt Cutts, that covered a few things that corporate bloggers need to know. The last point that we’ll cover in this series is what Matt had to say about blogging angry. There is some very powerful information and insight in his post, and we felt it deserved to be expanded upon in greater detail.

Business owners and corporate bloggers are human, and as such, we are subject to emotions. It is easy to get angry and fire off a few heated blog posts. What is not easy is to undo the damage that has been done. While you may be able to delete a bad post off of your blog, you’ll never be able to delete it from your reader’s minds. Posting angry is something that many of us have been guilty of in the past, but few stop to think about how this can affect them in the future.

The urge to vent to your audience and receive a few pats on the back can be very strong, especially when you’ve had a bad day. Whether you feel you have been treated unfairly, or a competitor is giving you a hard time, it is all too easy to lash out on your blog. This rarely works out the way that you plan however, and unless you want your blog to be associated with your rants, there are a few things that you need to do first.

1. Think before hitting the publish button.

As Matt suggests, never fire off a post and hit publish right away. You need to walk away from the situation for a few minutes to get a better perspective. In fact, after you cool down, you may wonder why you got so upset in the first place. If you haven’t hit post, no one will be the wiser to your problem or your outburst.

2. Think about how your readers will react to your post now - and how future readers will react to it.

You’d be surprised at what gets indexed by search engines. Let’s say that you fire off an angry post, and then forget about it. Six months from now, someone searching for information about your company stumbles across this post in a search. The first thing they see about your company is an ugly rant - what impression do you think that will give? You’ve got to look at the big picture, which isn’t easy when you are upset. That’s where the first point comes in.

3. Will the post tarnish your image, or the image of your company.

It’s one thing if readers think you are a blowhard, but how will that trickle down to your company? You are representing the face of your company through your corporate blog. Do you really want the public to see that face when it’s angry? Think about the consequences before you post, and remember that you are responsible for how others view you in many cases.

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1 comment so far ↓
#1 Jeremy on 02.24.09 at 9:42 pm

Yes, yes, yes… THree is a big one. This is the primary reasons why corporations will want to avoid a blog. They cannot as easly control the content as they can with a press release or newsletter.

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